Hi-Tech Electronic Service Center - New York, New York

Alexander Cato

High quality computer repair service! I brought my Acer Predator ultra-wide curved gaming monitor in for a repair to fix a broken power socket that had physically broken off the motherboard. When I called into the shop, I was always able to talk to a human within a few rings. Throughout the entire process of the quote, drop off, repair, and pickup, they were incredibly helpful, thoughtful, and professional—they even helped with getting the awkwardly large curved monitor in and out of Uber for me, which was above and beyond the call of duty. I will be going back with any future computer repairs and recommending them to my friends.

Jessica Chen

Great experience with Frank. I inherited a vintage Magnavox cabinet record player that required repair/restoration. I called ahead and was given a fair pricing estimate. I dropped it off at 10a and was able to pick up same day at 4p! There was also kindly assistance with carrying to/from car and store as well! Miraculous turnaround, and record player sounds amazing!

TONI VIRTUOSO

YO! GREAT FELLA MAAAAN! It's been a while now. But him & his team brought my Alesis Nano Compressor and my Vestafire Tape machine to life! Just want to throw a review up after a year now since the repairs. Thank you again!

CDUB

So I dropped my Lasonic TRC 975 boombox off to this people after spending my hard money buying it off someone to get repaired.

When I purchased it off of a private seller one tape deck wasn’t working so I drove 2 1/2 hours from Albany NY to these people to get it repaired they took several weeks or should I say several months to fix the tape deck.

I called the store quite often even sent emails and was getting the runaround.

They finally contacted me back and told me my unit was ready. When it was time for me to come pick the unit up. I called and they claim they don’t see the unit in the store or have any info of it on file.

They are complete thieves! Instead of making this situation right they are forcing me to take the court to sue them. They said they don’t care about making it right!

Do not take your items here for repairs they are scams, they were sell your stuff right underneath you!

I paid $1200 for my radio and they were charging me $450 to repair one tape deck!

Sadly , I did not get a chance to even enjoy the radio because they sold it without my proper notice!

Run far away from this place! I’ll keep you guys updated on the legal battle!

Jahshedah

Great service!!

I brought my camera in for repair, and I was extremely impressed with the service! The staff was super helpful and fixed my camera quickly, all while being honest and transparent. It’s refreshing to deal with such a genuine and cost-effective shop. Highly recommend!”

David Bordent

The way their business operates is shady. Every few items they receive they end up selling and it may just be your item. They never email, instead they claim to have “called” so there is no trace or proof.

It seems they have a good number of happy customers and they also steal a good number of gear and sell it. Know that there is a good chance you will never see your product again.

This is Frank’s way of doing business. Exposed.

Dwayne Drummond

This review is well overdue but here it is.
My long time friend had some issues with his PlayStation5 and looked up some repair shop.
Rossmann group referred Hi-Tech to me.. Hi-Tech did a great job fixing my friend PlayStation5.... If anything happens to my PlayStation5 I'll be bringing my PlayStation 5 to Hi-Tech to fix it.

They fix very old electronics too and they do (In-House repair) for those who don't know what In-House repair means. it is when a store work on the equipment themselves instead of sending it out to a third party to fix.

FYI... I use to be a electronic technician but not anymore.

I highly recommend Hi-Tech.

Mynn Do

I brought in my malfunctioning digital camera that I bought from a scam online seller, I was hopeless because the button was uncontrollable. Frank saw my depressed and he fixed my camera within a minute. His skills are top notch!! And he is also the kindest and sweetest man ever! I had a lot of fun talking with him. If you have something broken this is the place to go!