Rutter's #73 - Inwood, West Virginia

Michael Griffey

A very nice truckstop. My only complaint is that every single parking spot is slanted in some way. Idk why pavers can't put some fill dirt in and level the property out when they are building and paving these places.

Regardless, Rutters has clean bathrooms that actually stayed clean because they clean them often. When they close it with a "cleaning" sign, they're actually in there cleaning and not fooling around like at some other truckstops we all know but I won't name.

The food is also top-notch and very fairly priced, which is so refreshing considering how much other truckstops will do everything they can to fleece a driver. I got a double highway 30 burger and this thing was MASSIVE and delicious. Made with care exactly as I ordered it. Only $10. I was worried it wouldn't be enough until I saw them making it and regretted buying appetizers with it hahaha, but it was so good. I'll definitely be back and highly recommend at least stopping by for a meal.

Jamie Chavis

Always stopping when I travel through. As a trucker Always enjoy their great food clean stores and happy atmosphere. Food is very delicious everytime.

Angela McBrayer

I go here a few times a week because I work down the street from this place . Last night I went there and ordered food and I waited 45 minutes , I could hear some guy in the kitchen complaining saying “ DONT THEY KNOW WE ONLY GOT ONE FRYER “ loud enough for everyone to hear , I heard this and finally went up there and asked if my food was ready and they proceed to tell me “ oh our fryers are down , u gotta go to the front for a refund “ So I went to the front for a refund and I saw a person infront of me getting a refund and the person behind me as well .. the cashier said “ how many refunds I’m gunna have to do tonight “ I said “ idk but yall really need to take fried food off the menu , people can still order it , and if yall can’t at least write a sticky note and stick it to the kiosk where people order because no one was going to tell us they couldn’t make our food , we had to find out by asking “ the person in the kitchen could hear me & started ranting super loud ..like bro sorry we can’t read y’all’s minds , how r you angry at the customers when yall are the problem ? It would’ve taken one minute to at least have written notes saying no fried foods at this time and stuck it to the ordering screen ..or something ya know ? It just overall looked very lazy on the kitchens part & they had bad attitudes.The way the kitchen handled themselves was embarrassing and unprofessional. ignorant

toni harbaugh

Hot chocolate and gas are the only 2 things that I regularly purchase from this Rutters in particular. I look forward to the hot cocoa after a long day at work. This evening when i stopped in there was a neatly written sign on the hot chocolare machine that read, temlorarily out of order. I was so VERY, VERY upset, as I had been looking forward to that warm cup of heaven for hours. It was evident that i was sad. I was certain that all hope was lost until Rutter's employee named KYLE came over, put on a fresh pair of latex gloves and pulled the refillable powder chamber from the machine. He poured some of the powder into a fresh cup Ķ me and showed me where the hot water and milk was. He also told the cashier to discount the hot cocoa because of the inconcenice. I waa very pleased and happy with how friendly Kyle was.
Goos ustomer service is siff

Timothy Cook

Ever time I go to a rutters the food is beyond terrible. Didn't matter what state. Got a milkshake from this one and it was so water and the pretzel bites were defrosted and thrown in the bag smh

Leah

I like the selection of goodies here, and I really like that you can still get alcohol after liquor stores are closed. The employees are always nice and are never slow. Bathrooms are nice and clean, but the last time the music in them was crazy loud. Always like coming here if I have to stop.

Corduroy G

You owe it to yourself to stop here and get what would normally be considered "truck stop food." The burger that I had was out of this world good.

Also got macaroni and cheese bites and a couple beef empanadas.

Stephanie Case

Awful food! What a joke this place is. Terrible service from RUDE employees. Do not come here. Was served an awful excuse for philly cheese steak. Cheese was cold they wouldn’t even fix it when I asked I was given an attitude. The bread was old and falling apart. Worst 7.99$ spent EVER. Complete disappointment in management. The customer is not right here don’t even try.