Sus Hi Eatstation - Altamonte Springs, FL - Altamonte Springs, Florida

heykaylc23

I ordered the edamame dumplings and the Party in My Mouth Bowl and both were super delicious!! The edamame dumplings were really cripsy and flavorful and just a great option for those looking for vegetarian options. The Party in My Mouth bowl - also great with the chicken tempura in the bowl being really crispy as well. I ordered delivery and sometimes with crispy food you worry that it'll arrive soggy but that wasn't the case here (yay!). Also the bowl had a mixture of ingredients and textures which I always love and overall it's a great meal for rice lovers. Highly recommend this restaurant!!

Samanta Tolentino

The food is good except the dumplings they are mini dumplings ? and over cooked, the size is too small for the price. Other meals are good and enough, I like the taste and texture.
The disposables are the good quality and design.
Also I like the POS Sistem is easy to interac !

Nikki Reynolds

Hello,

I have only visited the Altamonte Springs location twice. As a small business owner, one of my customers highly recommended it.

My first visit was on a Sunday, July 7th. They were out of stock of the Cheetos Flamin’ Hot Burrito, so I opted for the Instagram-worthy Fry Me A River Burrito and an order of Krab Rangoons instead. Despite not getting what I initially wanted, the food was superb! My taste buds were jumping for joy.

July 9, 2024, at 12:40 PM, I had another mediocre experience. I brought cash and as instructed at the Kiosk, I took my cash to the register instead. Unfortunately, the cashier—Jaden—informed me that “cash was not being accepted today”. When I asked why, he consulted his manager, Kay, who explained that she couldn’t accept cash because she didn't have access to the safe.

All in all, I just want to visit a place that serves great food and is prepared to WOW its customers whether they have cash or a credit card. Not having essential items or inability to accept cash is inconvenient and may indicate a lack of planning.

Word-of-mouth spreads faster than any marketing strategy. A Google review, a quick conversation with a friend, or a social media post can significantly impact a business. I hope this review helps SusHi as they prepare for future growth.

SusHi, please help your future customers and your staff by addressing these issues.

Thank you,

Nikki

Lilibeth Salvador

My experience and dinner was totally ruined by bad customer service, and food with extreme (not exaggerating) amounts of salt.

I usually frequent this Sushieatstation, though I have experienced disappointment in the past at other locations, it has always been resolved and not as bad as this last experience.

I arrived to the location, nobody in line, I still had to wait for the lady to finish chit chat with another staff (no biggie), she had my Garlic Edamame in hand.

A couple doritos later, she placed them on the to go bag, I asked if she put the sweet chilli sauce, lady said it was. Then I head home.. guess what? Charged for the sauce but no sauce.. Even though I reminded her and asked...

Then I proceed to eat my favorite appetizer and roll without my favorite sauce I paid for... The Edamame was FULL OF Salt to the point it was inedible (see pictures for reference).

“It takes months to find a customer and seconds to lose one"

Bochita S

Really great place and I am happy that I stop by! I order the bowl and they got lots of options and it tasted great, highly recommend the katsu chicken it is delicious! When they said spicy it is really spicy so gotta be careful. This is my first time visit and I downloaded their app to collect points and at the same time, they gave me $8 off which is really nice deal. Definitely will be back! Great experience.

Brenda Hollingsworth

I'm a sucker for Sus Hi and this dojo wasn't far from where we were. I had a bowl that was mostly fire sauce and could not have been happier. My husband got the Flaming Hot mac n cheese burrito and I'm pretty sure everyone stole a bite. The rolls are always perfect and so easy to customize. Service was friendly and accommodating.

Lcat RN

A solid sushi option! Order ahead and pick up since it's sushi not fast food. I waited too long, so don't do that. Plan ahead. They have everything sushi you would want. High quality. Just don't expect it to be fast. The Cheeto burrito everyone loves. I make my own bowl for $11. 2 included proteins, all available included add one. Tasty and will be back.

Giulia L.

Convenient location in Altamonte Springs. I had troubles in the past with orders not including avocado as requested or messing up the whole order. They always made it right though, so definitely appreciated. I really enjoy Sus Hi Eatstation (I went on multiple locations around Orlando), the bowls are big portions and fulfilling. Lots of choices of proteins etc to add. Prices unfortunately have increased but thankfully the quality seems to always be the same. Crab Rangoon are great. The actual sushi rolls look appealing and are tasty. If you are looking for a quick sushi stop, this is the place. Just make sure to order in advance because it takes at least 15-20 minutes usually to be ready. You can order through their App or Uber Eats or at the kiosk inside.